Legal
Privacy Policy
Ambilio Technologies Pvt. Ltd. respects your privacy and is committed to protecting the personal and enterprise data entrusted to us.
Last Updated: January 29, 2025
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website www.ambilio.com, use our platforms, products, and services, or engage with us in a business or professional capacity.
This policy applies to all users, including enterprise clients, corporate learners, platform users, website visitors, partners, and prospects.
1. Who We Are
Ambilio Technologies Pvt. Ltd. is an AI consulting and product innovation company providing enterprise-focused AI strategy, analytics, generative AI, agentic AI sandbox platforms, workflow innovation tools, and capability-building solutions, including Incubity and role-specific AI sandboxes.
2. Information We Collect
2.1 Information You Provide Directly
We may collect information that you voluntarily provide, including but not limited to:
- Name, designation, company name, and professional email address
- Phone number and business contact details
- Account registration information
- Enterprise onboarding and configuration data
- Training, sandbox, and simulation participation data
- Support requests, feedback, and communications
- Billing and contractual information (for enterprise clients)
We do not knowingly collect sensitive personal data unless explicitly required for enterprise delivery and contractually agreed.
2.2 Information Collected Automatically
When you visit our website or use our platforms, we may automatically collect:
- IP address, browser type, device information
- Usage data, interaction logs, and access timestamps
- Platform performance and diagnostic data
- Cookies and similar tracking technologies (see Section 7)
2.3 Enterprise and Platform-Generated Data
For our products such as Agentic AI Sandbox, Role-Specific AI Sandboxes, Personalized Learning Sandbox (Incubity), and Recruitment Automation Suite, we may process:
- Workflow simulation inputs and outputs
- User interactions within sandbox environments
- Role-based activity data and performance analytics
- Aggregated, anonymized insights for product improvement
We do not claim ownership of enterprise client data. Data ownership remains with the client, subject to contractual terms.
3. How We Use Information
We use collected information strictly for legitimate business and operational purposes, including:
- Delivering and operating our products and services
- Configuring enterprise sandboxes and simulations
- Providing consulting, training, and capability-building services
- Improving product performance, security, and usability
- Communicating with clients, users, and prospects
- Meeting legal, regulatory, and contractual obligations
- Internal analytics using anonymized and aggregated data only
We do not sell personal or enterprise data.
4. Legal Basis for Processing
We process information based on one or more of the following legal grounds:
- Contractual necessity
- Legitimate business interests
- User consent (where applicable)
- Compliance with legal obligations
5. Data Sharing and Disclosure
We may share information only in limited circumstances:
- With authorized service providers (cloud hosting, analytics, communications) under strict confidentiality obligations
- With enterprise clients, as part of contracted service delivery
- When required by law, regulation, or legal process
- During corporate restructuring, merger, or acquisition (with safeguards)
We do not share data with advertisers or unrelated third parties.
6. Data Retention
We retain information only for as long as necessary to:
- Fulfill business and contractual purposes
- Meet legal and regulatory requirements
- Resolve disputes and enforce agreements
Enterprise data retention and deletion timelines are governed by client contracts.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve site performance and usability
- Analyze traffic and usage trends
- Support security and session management
You may control cookies through your browser settings. Disabling cookies may impact website functionality.
8. Data Security
We implement industry-appropriate technical and organizational safeguards, including:
- Secure cloud infrastructure
- Access controls and role-based permissions
- Encryption where appropriate
- Regular security monitoring and audits
However, no system is 100% secure. Users acknowledge and accept this inherent risk.
9. Cross-Border Data Transfers
Where required, data may be processed or stored outside India, including on global cloud infrastructure. In such cases, we ensure appropriate safeguards and contractual protections are in place.
10. Your Rights
Depending on applicable laws, you may have the right to:
- Access and review your personal data
- Request correction or updates
- Request deletion (subject to contractual and legal obligations)
- Withdraw consent where applicable
Requests can be submitted using the contact details below.
11. Enterprise Responsibility
Enterprise clients are responsible for:
- Ensuring lawful collection and use of employee or user data
- Informing their users about data processing within Ambilio platforms
- Complying with applicable employment and data protection laws
Ambilio acts as a data processor where applicable.
12. Children's Privacy
Ambilio's services are intended for business and professional use only. We do not knowingly collect data from individuals under the age of 18.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our services constitutes acceptance of the updated policy.
14. Contact Us
For questions, concerns, or data-related requests, contact: